The OIT-ELN provides instructional technology support for the DSU community. Of central importance to the university is its course management system (CMS), Blackboard-CE6 (formerly WebCT). We offer a wide range of support to faculty (and students) who use the system for web-enhanced, hybrid/blended, and fully online courses.
|Help for Faculty||Help for Students|
|Need help now? Visit the online tutorialsfor faculty!Or contact the on-site Help Desk/BB-CE6 Specialist for assistance, from 8 am to 5 pm, Monday-Friday:
After hours, faculty should follow the Help-for-Students script (and call the 24/7 Help Desk).
Faculty who have questions about or need assistance with course development and e-pedagogy are encouraged to attend the OIT-ELN Workshops or schedule an appointment with the Director of Instructional Technology to devise a course development and design strategy. Faculty seeking assistance with course development and design should visit the Course Design page on this site.
|Need help now? Visit the online tutorialsfor students.Or call the 24/7 Help Desk:
Note: Students who are experiencing log in troubles are encouraged to read the password reset and configuration information on the BB-CE6 home page. Students who need assistance with the BB-CE6 interface should consult the course support page. Students who have no trouble logging in to the system but who cannot access the course or courses in which they are enrolled should contact the Registrar’s Office: